game does not start

Hello. The game does not start, a message pops up: the entry point for the CreateDXGIFactory2 procedure was not found in the dxgi.dll library.
I have win7, directx 11 (dxdiag does not report any problems), firewall (HIPS) or antivirus are not blocking the game.

pozdrawiam
M.

 

Development Comment:

This is a known issue with the Unreal Engine 4.25, (appearing in some versions of Windows 7) I’m already contacting the Epic Games for the assistance with this bug.
Our own solution to the problem will be released in a few hours hopefully fixing this issue.